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Why Backup Communications Are Critical for Commercial Security Systems

/by American Alarm Blogging Team

Your security system can have the most advanced sensors, cameras, alarms, and monitoring suite to bring it all together, but if it’s unable to communicate with the monitoring center when something goes wrong, you’re in trouble.

For professionally monitored commercial security systems reliable communication with the monitoring center is essential. When an alarm is triggered, the system must be able to transmit the signal quickly so the appropriate response can begin.

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Top Myths About Home Security Systems (And the Truth Behind Them)

/by American Alarm Blogging Team

When it comes to protecting your home, misinformation can lead to costly blind spots. Many homeowners still believe outdated myths about home security systems, assuming they’re too complicated, unnecessary, or only useful in certain situations.

The reality is that modern security systems do much more than sound an alarm during a break-in. Here are some of the most common misconceptions about home security, and the truth behind them.

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Top Questions to Ask Before Signing on with a Commercial Security Provider

/by American Alarm Blogging Team

Choosing a commercial security provider is one of the most important decisions you will make for your business. Not all security companies are built equally, and this is something to watch out for as you’re shopping for a security company to use. The good ones, for example, should offer transparency around monitoring, service, and system ownership, as well as ongoing support.
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The Top Security Risks That Rise with Warmer Weather (and How to Prevent Them)

/by American Alarm Blogging Team

As the weather warms up, daily routines start to shift. Windows are opened to let in fresh air, garage doors stay up a little longer, and more time is spent outdoors. It’s one of the best parts of the season, but it also creates new opportunities for security risks.

Property crime tends to increase in the spring and summer months, often driven by simple, preventable situations. Understanding where vulnerabilities come from and how to address them can help you stay protected as the seasons change.

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Security for Multi-Site Businesses: Managing Access, Alarms & Video Across Locations

/by American Alarm Blogging Team

Managing security for one location is hard enough, but when you find yourself responsible for multiple sites spread across different cities or states, the complexity starts to multiply. Multi-location businesses face challenges that standalone businesses do not. You need to determine how to maintain systems and consistent protection when you can’t be at every location.
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Your Alarm System Is More Than 10 Years Old: Do You Need an Upgrade?

/by American Alarm Blogging Team

Many homeowners assume their alarm system will keep working as long as it turns on and off without issue. But like most technology, security systems don’t last forever.

If your system is more than 10 years old, it may still function day to day, but that doesn’t mean all components are providing optimal protection. Over time, both the hardware and the way your system communicates can become outdated, increasing the risk of missed signals or delayed response.
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Modern Security for Historic & Aging Homes

/by American Alarm Blogging Team

Historic homes are common throughout Massachusetts, from colonial-era houses to early 20th-century properties full of irreplaceable original detail and craftsmanship. These homes carry real character, but they also come with unique challenges when it comes to security. Modern systems aren’t always designed with older construction or preservation rules in mind. Fortunately, today’s technology makes it possible to protect these homes effectively without compromising the features that make them special.
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How We Use Customer Feedback (and NPS) to Deliver Better Security Service

/by American Alarm Blogging Team

A strong security service depends on more than technology. It requires a provider to understand customer needs and continuously improve how service is delivered. Customer feedback plays a key role in how American Alarm evaluates and refines its service. One of the tools we use is Net Promoter Score (NPS), which helps us measure how customers feel about their experience and identify opportunities to improve.
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How to Build a Safety Checklist for Your Business

/by American Alarm Blogging Team

Running a business comes with a long list of responsibilities and safety is often one of the easiest to push aside until something goes wrong. But missed checks can lead to break-ins, fire damage, equipment failure, or costly downtime.

A simple safety checklist helps you stay consistent, reduce risk, and keep your business protected day-to-day. The key is knowing what to check and how often.

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Security Cameras vs Advanced Video Monitoring: Key Differences and Use Cases

/by American Alarm Blogging Team

Most businesses today rely on video as part of their security strategy, but not all video systems work the same way.

Some systems are built to record activity, capturing footage that can be reviewed later. Others are designed to actively monitor and respond, with trained professionals stepping in when something happens.
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