Careers
We currently have the following open positions. If you have any questions or would like to submit your resume please forward to our Human Resources team.
We currently have the following open positions. If you have any questions or would like to submit your resume please forward to our Human Resources team.
Click on a position below to view it's description and to submit your application.
Electronic First Responders (5 openings, all shifts)Arlington, MA
Electronic First Responder for Life-Safety and Security Systems
Are you looking for a meaningful mission, not just another job? Are you ready to become an Electronic First Responder and help people threatened by fire, burglars, or who need immediate medical help?
If you are thinking “yes”, then we want to hear from you today.
We are hiring career-oriented people to work in our 24-7 Alarm Monitoring Center in Arlington, Massachusetts, where we monitor security systems, fire alarms, medical alert systems, video surveillance, and other networked systems for homes and businesses across New England.
Prior security alarm monitoring experience is not required, because we have a robust paid training program. In short, if you have the desire to succeed and a commitment to helping people, then we have a future you can count on and a team that can help you get there.
Compensation starts up to $24 per hour commensurate with experience.
Electronic first responders handle both routine signals and priority alarms. You will reach out to property owners or dispatch police and firefighters when needed. You will provide direct customer service, including technical assistance to help customers troubleshoot issues. It’s a fast-paced, mission-driven environment because we are serious about protecting people and property. Since we operate 24-7, 365 days a year, there is some flexibility in crafting work schedules for operators.
Great Benefits: American Alarm employees enjoy an annual profit-sharing bonus in addition to a competitive hourly wage. Our comprehensive benefits program includes:
Fire Alarm TechnicianArlington, MA
Summary of duties and responsibilities
Duties include but are not limited to the following: responsible for providing fire testing and inspections for customers. Must be proficient at servicing all of the fire systems that are in our customer database and able to effectively communicate with technical staff and external/internal customers. All services must meet the highest quality standards set forth by American Alarm/Advanced Signal while assuring a professional and safe working environment.
Duties and Responsibilities
Equipment used to Perform Job:
Must be skilled using the following equipment: a ladder, company vehicle, hand tools, (I.E. screwdriver, drill, meters, telephone headset, soldering iron, pipe bender, Hilti gun, etc.) and telephone, lift, computer and calculator.
Must be able to lift 50 pounds.
Education:
High School Degree or equivalent and knowledge of installing all basic fire alarms with one to two years of related experience.
License/Certifications Required:
Massachusetts Electricians Journeyman “B” or System Technician “D” license
F1 Boston Fire Department Alarm License
Valid driver’s license
Commercial Sales RepresentativeWeymouth, MA
Summary of duties and responsibilities
Responsibilities include but are not limited to the following: Selling new commercial accounts assuring customer satisfaction by representing the Company’s products and services in a clear and positive manner to distributors, dealers, and customers in accordance with American Alarm’s company policy. Sales consist of but are not limited to systems installation contracts and contractual recurring electronic systems services. Team members must be able to work well with others while pursuing team goals for productivity and innovation.
Duties and Responsibilities
• Effective communication skills to represent the company and its products.
• Sales hunter mentality with strong networking skills.
• Familiar with fire, burglary, access control, video and intercom systems and be able to analyze system problems and recommend required solutions.
• Responds to customer questions and needs quickly and efficiently.
• Maintain confidential information related to customer transactions, including pricing and problems with equipment.
• Serves as the primary link between the Company and customer to resolve problem accounts.
• Internally, coordinates the Company’s resources (departments) as required, to correct identified troublesome accounts.
• Develop and maintain good relationships with customers and vendors.
• Ability to close new business as well as existing business accounts.
• Seek out new opportunities to keep the sales pipeline full.
• Ability to stay current with the latest technology changes in our industry.
• Strong computer skills and the ability to deliver accurate proposals to our clients
• Ability to work well with all departments to deliver a quality experience to our customers.
• Must be well organized and meticulous.
Accountability:
The Sales Representative will be accountable to the Sales Manager. Secondary accountability will be to the other management team members, employees, and customers of the company.
Experience:
The position requires a collaborative individual with strong organizational, interpersonal, and communication skills. Individuals must have a proven history of taking initiative and managing multiple projects at once.
Education:
Minimum education requirements: Bachelor’s degree or Associates Degree with longer work experience. The candidate must be highly proficient with software applications.
Fire Alarm TechnicianArlington, MA
Summary of duties and responsibilities
Duties include but are not limited to the following: responsible for providing fire testing and inspections for customers. Must be proficient at servicing all of the fire systems that are in our customer database and able to effectively communicate with technical staff and external/internal customers. All services must meet the highest quality standards set forth by American Alarm/Advanced Signal while assuring a professional and safe working environment.
Duties and Responsibilities
Equipment used to Perform Job:
Must be skilled using the following equipment: a ladder, company vehicle, hand tools, (I.E. screwdriver, drill, meters, telephone headset, soldering iron, pipe bender, hilti gun, etc.) and telephone, lift, computer and calculator.
Must be able to lift 50 pounds.
Education:
High School Degree or equivalent and knowledge of installing all basic fire alarms with one to two years of related experience.
License/Certifications Required:
Massachusetts Electricians Journeyman “B” or System Technician “D” license
F1 Boston Fire Department Alarm License
Valid driver’s license
Scheduling SpecialistWeymouth, MA
Summary of duties and responsibilities
Duties include but are not limited to the following: responsible for scheduling service calls, fire inspections, and customer support. Member must be able to work well with others while pursuing team goals for productivity and innovation.
Duties and Responsibilities:
Experience:
The position requires a team-oriented individual with strong organizational, interpersonal, and communication skills. Individual must have a proven track record of taking initiative and handling numerous priorities at once while providing superior customer support. Must be proficient in computer skills and detail orientated.
Education:
Minimum education requirements: Associates Degree or high school diploma with longer work experience. The candidate must be highly proficient with software applications.
Scheduling CoordinatorWarwick, RI
Summary of duties and responsibilities
Duties include but are not limited to the following: responsible for carrying out all company goals and objectives as it relates to this position. Incoming telephone calls from existing and future customers are among the most important calls to Electronic Alarms (EA). The primary function of this position is the ability to interact effectively with customers in accordance with EA’s policy and be knowledgeable in all operations of different departments throughout the company. Duties include, but are not limited to the scheduling of new and existing installations, track installers’ time on the job, and interaction between all departments. Member must be able to work well with others while pursuing team goals for productivity and innovation.
Other Responsibilities:
Experience:
The position requires a team-oriented individual with strong organizational, interpersonal, and communication skills with several years of customer service experience. Individuals must have a proven track record of taking initiative and handling numerous priorities at once.
Education:
Desirable education requirements: Bachelor’s Degree or equivalent work experience. The candidate must be highly proficient with software applications such as Microsoft Outlook, Excel, and Word.
System TechnicianArlington, MA
$5,000 Bonus for Eligible Applicants**
Job Summary
American Alarm and Communications, a leader in the security systems industry, is seeking Alarm Technicians to join our team in Arlington, Massachusetts!
Summary of duties and responsibilities
Duties include but are not limited to the following: responsible for providing superior customer technical support to AACI installation staff and key accounts. Must be proficient at installing all of the systems that are in place in our customer base. All installations must meet the highest quality standards set forth by American Alarm, while assuring a professional and safe working environment. Communicates effectively with technical staff and external customers.
Security Systems Integrator
Alarm Technician professional highly proficient with systems; integrated knowledgeable in all of the following applications residential and commercial including but not limited to the following:
Duties and Responsibilities
Additional Duties:
Education:
Electronics degree or equivalent work experience in the electronics field is required. This person must be able to manage multiple tasks simultaneously and work well with other people.
License/Certifications Required:
Certifications Preferred:
Industry Certifications e.g. NICET, EST, NTS/NBFAA, SIA, RCDD, and etc.
Fire Alarm TechnicianArlington, MA
Summary of duties and responsibilities
Duties include but are not limited to the following: responsible for providing fire testing and inspections for customers. Must be proficient at servicing all of the fire systems that are in our customer database and able to effectively communicate with technical staff and external/internal customers. All services must meet the highest quality standards set forth by American Alarm/Advanced Signal while assuring a professional and safe working environment.
Duties and Responsibilities
Equipment used to Perform Job:
Must be skilled using the following equipment: a ladder, company vehicle, hand tools, (I.E. screwdriver, drill, meters, telephone headset, soldering iron, pipe bender, Hilti gun, etc.) and telephone, lift, computer and calculator.
Must be able to lift 50 pounds.
Education:
High School Degree or equivalent and knowledge of installing all basic fire alarms with one to two years of related experience.
License/Certifications Required:
Massachusetts Electricians Journeyman “B” or System Technician “D” license
F1 Boston Fire Department Alarm License
Valid driver’s license
Alarm TechniciansWallingford, CT
If you see your future in the security systems industry, then please consider joining the American Alarm team today.
American Alarm and Communications is a family-owned company, in business since 1971 and growing steadily throughout New England. We take our mission seriously and we foster a supportive, family-like atmosphere to help our employees succeed.
We are seeking talented Installation technicians to work from our branch in Wallingford, Connecticut. Hired licensed technicians will receive a $5000.00 sign-on bonus!
Candidates must have: A L-6 or C-6 Limited Electrical Journeyperson License. You will be proficient with residential and commercial security systems installation, programming and service, including but not limited to – Burglar Alarm Systems, Fire Alarm Systems, Access Control Systems, Video Systems, Intercom Systems, and networking. You must have a valid driver’s license and be able to drive a company vehicle. Backgrounds checks are required.
Great Compensation: We pay our employees well, with salary, overtime, and an annual profit-sharing bonus. We provide a comprehensive benefits program that includes: medical, dental, and vision insurance coverage; 401k plan with employer matching contributions; Flexible Spending Accounts (FSA); life insurance, supplemental life, and AD&D insurance; short-term and long-term disability insurance; paid vacation, personal and holiday time.
Lead Systems TechAuburn, MA
Summary of duties and responsibilities
Independently performs detailed installation, testing and inspection, and repair of all American Alarm intrusion, fire, access, and video systems according to system specifications and American Alarm protocols to ensure that systems are functioning properly.
Education
Experience
License/Certification
Skills
Tools Used
Physical requirements
Must be able to respond to audible and visual signals indicating that the system is functioning properly.
Contract & Compliance ParalegalArlington, MA
Summary of duties and responsibilities
Duties include reading and analyzing moderately complex contracts, researching, and preparing draft contract specifications, policies, and procedures, interpreting contract requirements to contractors, and recommending contract changes based on needs. Administer all compliance programs, projects, and/or processes and ensures compliance with laws, regulations, and requirement of customers and contractors.
Duties and Responsibilities:
Other Duties
Experience
This position requires:
Significant Job Segments: Contract Administration, Customer Service, Multi-tasking, Attention to Detail, Problem Solving, Microsoft Word/Excel/Outlook/Powerpoint
View our Employee Benefits.
As an equal opportunity employer, American Alarm is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, and Title I of the Americans with Disabilities Act of 1990, as amended, individuals that require accommodation in the job application process for a posted position may contact us at careers@americanalarm.com for assistance.