A modern dome camera on an office building facade.

Tough Commercial Security Questions to Consider

A modern dome camera on an office building facade.

As a New England business owner or manager, you probably have questions about security that you weren’t sure how to ask. Here we have assembled a list of common, reasonable questions to help guide you in the future as you evaluate new (or existing) security solutions.

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Two people discussing CCTV project. Video security equipment and blueprint on a table

5 Warning Signs You Need to Upgrade Your Business Security

Two people discussing CCTV project. Video security equipment and blueprint on a tableAs a New England business owner, you may not think much about your various security and surveillance systems — until you need them. That means your existing solutions may have become outdated, suffer from gaps, or are just plainly obsolete and not fully functional.

It may be too late to address these security shortcomings by the time you realize them. This is most relevant in areas where the growth of new technology, such as the Internet of Things, is creating even more risk than before.

Is Your Security Ready?

With the arrival of COVID-19 and new safety and health regulations, businesses face a whole new set of challenges to protect their employees, customers and partners. As the Boston Herald notes, a failure in protection might lead to a crippling lawsuit that could financially ruin a small firm.

Members of your company, or your partners, may be working remotely in unfamiliar environments or conditions, as mentioned in a recent Boston Business Journal article. Your security procedures and solutions may be vulnerable, given they must function across geographically distributed locations, or at hours and in circumstances they weren’t designed for.

Protection Assessment and Evaluation

Given the current situation, here are five indicators to consider if you’re in doubt about how current and robust your current business security system is. You might want to consider an upgrade or revamp if:

  1. You can’t view/record activities in key areas for ongoing compliance and safety. This particularly applies to customer-facing businesses, such as restaurants or retail stores. Given the new rules around hygiene, you must be able to demonstrate you follow social distancing and similar guidelines.
  2. Your business has changed or expanded substantially since the last surveillance/alarm installation. Are you in the same location? Did you expand your existing one? Are new areas sufficiently protected? You have to regularly re-evaluate your existing infrastructure to match your growth.
  3. You can’t respond in real-time to disruptive or risky situations. Thieves or vandals can strike at your business at any time. Plus, given the various restrictions caused by COVID-19, members of the public have lately demonstrated disruptive behavior, as mentioned in this blog post. A high-resolution camera system feeding into a 24/7 control system can enable the fastest, safest responses.
  4. You lack communications and/or power redundancy. Thieves are shrewder than ever. They can take out your landline to prevent a burglar alarm reaching first responders. As we’ve previously noted, you should have backup communications in place, such as cellular connectivity. Likewise, if the power in your facility goes out, back up battery power will ensure the alarms stay live until electricity is restored.
  5. It’s been years since you upgraded your surveillance/security systems. High tech criminals never rest. They create new viruses and hacking schemes. You can help defeat that by making sure your network has all the latest software patches and security protocols in place. Can your cameras clearly record all activity on your premises? High resolution cameras improve regularly and enable ever better visibility into your facilities or shop floors. Cloud-based solutions can provide further security by allowing securely encrypted off-site video storage and streaming 24/7.

If any or all of these situations applies to you, it’s worth considering a security upgrade. New surveillance and sensing systems can protect you and your business in this ever changing and challenging commercial environment.

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CCTV Security monitoring student in classroom at school.Security camera surveillance for watching and protect group of children while studying.

A Great Time for School Security System Upgrades

CCTV Security monitoring student in classroom at school.Security camera surveillance for watching and protect group of children while studying.Upgrading School Security Systems

As a school administrator, are you wondering how to respond to new threats such as COVID-19 when you reopen your facilities? Besides the usual risks (vandals, thieves, intruders and potential shooters), administrators must now factor in hygiene and cleanliness protections (surveillance and monitoring may assist with these efforts).

The upside is that school buildings are less occupied and quieter than usual because of the pandemic. This provides the opportunity to get large projects done with less disruption, including bigger and more ambitious security infrastructure upgrades than would be possible during a normal summer season.

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Reopening Your Business During the Pandemic: Security Solutions for Restaurants

Restaurants Opening in COVID-19 Era Need New Security Solutions

As New England restaurants begin reopening to the new normal, their owners and managers are discovering new uncertainties and risks.

Happy business owner opening the door at a cafe wearing a facemask to avoid the spread of coronavirus – reopening after COVID-19 concepts

New regulations and policies for hygiene add complexity to an already difficult business. As noted in a prior blog, some patrons are impatient or unwilling to conform to the new rules. Businesses in cities like Boston and Brockton are now facing vandalism and theft as well.

Some of these challenges can be mitigated with technology solutions.

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video surveillance camera

Reopening Your Business During the Pandemic: Considering High Tech Protection

Businesses Reopen: Consider High Tech Protection 

Idling New England business owners and managers look forward to opening up to the public once again, but COVID-19 regulations bring challenges and risks.video surveillance camera

The Commonwealth of Massachusetts has imposed a variety of restrictions on how businesses must operate to ensure workers and customers are protected from infection. Violations could result in fines and closure.

More customer-facing businesses, such as retail or restaurant operations, face special new challenges. There are rules around social distancing and the need for everyone on the premises to work masks, and so on. This requires completely new processes for security and safety.

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Tips for Springtime Renovations

Renovations Coming this Spring? Don’t Take Chances

With the snow melted and weather warming, you might be thinking of renovations to your house and property. Consider a security system as part of the effort.

Why? In a project of any size there will be workmen moving in and out of your building/worksite; valuable building materials (such as copper and marble) will be left in plain sight; and so on. However, there are steps you can take to protect your worksite and belongings, and there are electronic systems designed to help you do just that. Read more

Protecting the New England Holiday Retail Industry

As the holiday retail season approaches, retailers and supermarket owners of all sizes in New England must defend themselves against theft. As a retailer, there are many steps you can take, including adding electronic surveillance systems throughout your store.

While the holiday season provides 34 percent of annual retail sales, it also accounts for 37 percent of yearly shrinkage, as a Forbes article notes. The biggest contributors to shrinkage are shoplifting and employee theft. Read more