Local Police and American Alarm Working Together to Educate

As we move toward a time where safety emergencies are becoming more prevalent, preparing for these events is becoming more important. Coming off the heels of the Boston Marathon bombings, American Alarm teamed with Winchester, MA law enforcement to review precautionary measures that can be taken to help prevent and handle these situations.

LibraryOn Friday, May 17, 2013, American Alarm and the Winchester Police and Fire departments assisted in training the employees at the Winchester library how to react to emergency situations. Among the topics covered were missing children, aggressive and inappropriate behavior of patrons, unattended bags, sexual predators, employee roles and how to better utilize the previously installed security systems.

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Keep your Business Safe and Protected from Premise Liability

If you own a business, you know that it’s just not possible to protect everyone’s safety all the time. You also know that for your business to survive and thrive, you have to do everything possible to protect your customers, tenants and employees, as well as reduce the risk of liability on your premises — including installing a business alarm system.

Premise LiabiltyWithout the right security measures in place, if someone gets hurt on your property and sues you, not only will you suffer financial loss, your reputation will also suffer.

There are any number of reasons business owners can be liable for injuries suffered on their premises. For example, if someone slips and falls on wet floors, down stairs, or on ice and snow you neglected to clear off a walkway or driveway — you may be held responsible for any of these injuries.

So what’s a business owner do to to reduce the risk of premises liability?

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Business Security: Common Ploys Used by Shoplifters

The fact is that every year businesses lose tens of billions of dollars to shoplifting, and if you’re retailer you’re all too well aware of that painful fact.

Ploys used by ShoplifersFor example, just recently police in Dedham, Mass. were called to a local supermarket by the store’s loss prevention employee who witnessed a woman putting items in her purse and in her cart. Then she tried to leave the store without paying for the merchandise.

Although it’s not possible for you to completely do away with shoplifting, there are ways to prevent shoplifters from taking advantage of a five-finger discount. Read more

Hotel Security: Safety Tips You May Not Know

So if you’re one of the lucky ones going down to New Orleans to cheer on your team in the Super Bowl, or just traveling with the family, choosing a hotel is serious business. This is not the time to be lazy about safety.

hotel-securitySo before you fall into your cozy hotel room bed, take heed of these safety tips from the Independent Traveler and Detective Kevin Coffey, founder of Corporate Travel Safety. Read more

Top 5 Fire Escape Tips for Your Business

When a fire occurs in your place of business – no matter how many safeguards and fire suppression systems that you might have installed – the overriding concern is making sure that each and every employee evacuates as quickly as possible.

Business fire escape plans can face a number of challenges, including geographically-dispersed buildings, taller structures where exits are located far away from offices, and the presence of chemicals and other flammable materials that can pose substantial risk to evacuees.

In honor of National Fire Prevention week, October 7-13, 2012, here are five of the most important tips to consider when you’re putting together a business fire escape plan.

1. Fire Extinguisher Training. No one expects employees to risk their lives fighting a fire instead of evacuating as quickly as possible. That being said, by equipping an office, factory, or warehouse with an adequate number of fire extinguishers, as well as training workers in how to properly use them, it’s possible to give those trying to escape a better chance of making it outside the building safely. Fire extinguishers can be used en route to put out smaller fires blocking escape paths, or they can help keep flames under control until everyone can be safely evacuated from a section of the building.

2. Planning. Escape plans must be updated in order to reflect changes to the workplace – different cubicle assignments, new construction, or movement of inventory. It’s not enough to adopt a “set it and forget it” policy when it comes to fire escape planning. A reality check of each plan is also crucial to make sure that it avoids elevators, potential choke points where hallways become narrow, or exits into areas where obstacles, walls, or natural barriers would prevent workers from leaving the scene of the fire in a quick and efficient manner.

3. Practice. Practice. Practice. Escape drills should be done regularly – at least as often as you test your fire alarm system – and new employees should be introduced to the fire escape plan as quickly as possible. Designate fire leaders on each floor of your building and make sure they understand each escape route, the number of employees they are responsible for, and their roles in ensuring everyone has left the building safely. They can do that by taking a headcount.

4. Maintain Your MSDS Sheets. Material safety data sheets (MSDS) are important for companies that handle flammable chemicals or products. When planning fire escape routes, take into account the MSDS sheets associated with inventory stored in a given building, and avoid sending workers toward materials that could pose safety risks. Update escape plans as often as needed when new, potentially hazardous inventory is housed.

5. Keep Exits Clear And Unlocked. You know that door at the back of the warehouse that no one ever uses – the one with the Fire Exit sign illuminated over top of it? You need to ensure that the area immediately in front of the door – on either side of it – doesn’t become a stacking ground for boxes, equipment, or other items. It’s also crucial to keep these doors unlocked and unchained. If you must, install an alarm that goes off should the door be opened (for access control), but ensure that a push from the inside will instantly open it up and allow employees to escape.

Licensed Security Specialists vs. National Utility Security Divisions – A Comparison

Going with the “big guys” when it comes to home security systems and business burglar alarm systems definitely has a certain appeal.

After all, having the name of a major utility on the warning label affixed to your front door, alerting potential thieves that you have an alarm installed, can sometimes add peace of mind to the equation. The real question is: What trade-offs are associated with choosing an alarm provider that doesn’t make security its number one business focus?

Mega-utilities are definitely prepared to cover the basics when it comes to offering home and business security packages. The deep pockets of nationwide companies ensure a reasonable investment in technology and service, similar to what you’d receive from your cable or mobile phone provider. Pricing is also usually competitive. These large companies offer several different packages that are targeted to the needs of the average family or organization. Read more

Business Security Tips to Prevent Robbery at Your Place of Work

Robbery, as other crimes against business, is most often a crime of opportunity. But, according to the Boston Police Department, there are extra precautions you can take to keep the bad guys at bay.

To prevent a robbery:

  • Don’t put any signs or posters on your front doors and windows to ensure you have good two-way visibility. That way your employees can see any people who are acting suspiciously outside and passers-by can see what’s going on inside;
  • Be sure the outside of your business is well lit at night;
  • Use video surveillance and post a sign letting people know you use it. Use cameras and/or mirrors so you can observe your entire store;
  • Greet everyone who enters your business. Pay close attention to people pretending to be customers. These individuals will be loitering or glancing around your store while they pretend to shop or browse through magazines;
  • If you see something suspicious report it to the police. Your local police department may have knowledge of other robberies that are similar to what you’re reporting;
  • Be sure to lock your side and back doors. If it’s possible, ask your employees to use the main entrance;
  • Place markers at the entrance that employees can use to help determine the height of a robber as he leaves;
  • Make bank deposits as often as possible, but at least once a day.


The Boston Police Department also has some tips to keep you safe during a robbery:

  • Try to stay calm;
  • Don’t make any sudden movements to upset the robber;
  • Do as exactly what the robber tells you to do. Don’t resist;
  • Try to get a good look at the robber so that you can describe him to police later;
  • Notice the direction the robber traveled when he left your store;
  • If you can do it without putting yourself in danger, try and get a description of the robber’s vehicle.


After the robbery:

  • Call the police immediately after the robbery, even if you’ve already activated your alarm;
  • Go outside when the police arrive so they’ll know the robber has left and you’re safe;
  • Don’t touch anything that the robber may have touched so police can identify his fingerprints;
  • Ask any witnesses to stay or get their names and telephone numbers so police can contact them;
  • Don’t tell anyone except the police how much money was taken.

Remember, no business is too small for a business security system. Today, a good business security system should include a business video surveillance system, which can send out digital alerts to automatically notify the authorities as soon as suspicious behavior is detected in or around your business. And that means police officers and private security guards are often able to catch those bad guys before they do any damage.

In the words of Ben Franklin, “An ounce of prevention is worth a pound of cure.”

How Important are Security Industry Certifications?

When you’re choosing a home security system or business security system provider it can be illuminating to investigate the industry certifications attained by each candidate.

In the alarm business there are a number of active, high-profile organizations that publish guidelines and best operating practices and reward companies that go above and beyond the minimum required to ensure the safety and protection of their customers.

The Central Station Alarm Association (CSAA) is responsible for awarding the top security industry certification, the Five Diamond Certification. In order to be considered for Five Diamond status, a company must ensure that each of its central station operators passes one of two important CSAA training courses as well as demonstrate a complete understanding of national fire codes and security standards. Read more

Fire and Security Maintenance – Keeping Your Systems Up To Spec

Security and fire alarm systems are only useful if they work when they’re called upon to alert business owners or home owners to break-ins or fires. One of the easiest ways to ensure that your alarm is capable of answering the call of duty is to respect its maintenance schedule.

Keeping up with alarm system maintenance is easy, and it’s key to reducing the number of false alarms related to problems with equipment. Let’s take a look at some of the key aspects of ensuring the safe and continual operation of your security or fire monitoring system. Read more

Modern Business Security Systems: A Primer For Property Managers

Owners of investment real estate properties understand the value of highly skilled property managers. Property owners, especially those that own multiple income properties, rarely have the time or expertise to manage the day-to-day operations, and routine maintenance of their properties. That’s where a property manager comes in.

A property manager has many responsibilities, and is usually very good at multi-tasking. The property manager is the liaison between the owner, the occupants, and all the other people who interact with the building. He’ll be responsible for everything from collecting rents, or fees in the case of condominium properties, to keeping the building well occupied and maintained. Read more