A major change in mobile communication networks is on the horizon and will affect millions of security systems nationwide. The sunset of 3G cellular networks has begun, and you may need to take action to ensure your home or business security system will be able to communicate with our 24-7 monitoring station in the future.
“This is part of adapting to technology evolution,” said Maria Moretti, director of corporate operations at American Alarm. “We went through it, on a smaller scale, several years ago when the 2G network was shut down. So, we understand the impact and the importance of getting ahead of the curve for our customers.”
As many as 10 million home and business security systems in the United States now use 3G communicators to transmit signals to a monitoring station. The transportation industry is also affected significantly, with millions of tractor trailer trucks and delivery vehicles using 3G communicators for their wireless telematics systems.
“Anyone using a 3G communicator today will have to update their technology to make sure their systems can still send signals,” Moretti said. “We are staffing up now to help our customers make the transition.”
The end of 3G is occurring because the national wireless carriers, including Verizon and ATT are deploying new technologies to accommodate growing demands for streaming content, and for the exponential growth of networked wireless devices, often called the Internet of Things. To make room for the new network technology, both with frequency bandwidth and equipment on their towers, the wireless carriers will shut down their existing 3G networks.
The exact timing of the 3G sunset is an evolving matter, as the change will occur tower-by-tower in specific areas of the country, not all at once. Verizon and ATT are expected to keep most of their 3G networks operating until at least 2021. However, some parts of the country, including areas here in New England, are already losing 3G coverage.
“What we saw during the 2G sunset is the timing can be unpredictable,” Moretti said. “We want to make sure our customers’ security systems can always communicate with our central station so we can react to emergencies. That’s why we are launching our 3G update program now.”
American Alarm will be reaching out to affected customers by mail with more details.
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Data Privacy Day: Button Up Your Defenses
/by American Alarm Blogging TeamWe’re fast approaching International Data Privacy Day: January 28. This event, hopefully, will spur businesses and individuals to think about just how safe their data is — and hopefully, take action to address any protection shortcomings.
Here in New England, it’s also an excellent time to assess our own data security. Regrettably, as the National Cyber Security Alliance points out, millions “are unaware of and uninformed about how their personal information is being used, collected or shared in our digital society.”
As this blog just recently noted, the risks of cyber/web crime are going up, with hackers and other similar criminals using ever-more powerful techniques and technologies against us. According to the “Boston Business Journal,” in 2019, the Bay State alone saw 605,000 of its residents have their private data exposed by breaches. That is up by roughly a third from 2018, when 443,000 Massachusetts citizens were affected.
Commercial and Private Data Dangers
As individuals, we face many risks caused by hackers or by our own revelations through social media platforms and the like. If our data is vulnerable anonymous identity thieves can victimize us easily. They can break into a less-than-diligent retail chain’s server to steal our credit card number and make purchases on our dime. This is bad enough.
However, some individuals and businesses also hold other people’s data — such as client or patient Social Security information or other identifiers. These organizations may also face legal repercussions for failing to take proactive action to protect all third-party data.
Massachusetts law dictates any data breach of third party data must be reported to state agencies, and to “any consumers whose data is at risk.” This can damage your professional reputation and lead to loss of income, among other negative results.
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What Will 2020 Hold for High-tech Security in New England?
/by American Alarm Blogging TeamWith a new decade upon us, we should stop for a second to consider any new high-tech threats that may arise nationally and in New England. A key area of worry is the ever-expanding risk of cyber attack.
We can’t know the future, but we can always be prepared to protect our property and loved ones. To that end, we’ll do a quick and informal review of the potential risks that lie ahead in the areas of home and business cybersecurity.
Cybersecurity and Other Dangers
When it comes to web/cyber-based threats, we must recognize the scope and scale of the problem. Even the biggest companies and public agencies are vulnerable to hackers and social engineering threats.
Just recently, in response to a U.S strike in Iran, Massachusetts cybersecurity providers warned of potential retribution from Iran via hacking attempts. Per Tom Kellermann, head of cybersecurity strategy at VMware, based in Waltham, “I fully expect a holy war to be waged in American cyberspace.”
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3G Sunset Hits Security Industry
/by American Alarm Blogging TeamA major change in mobile communication networks is on the horizon and will affect millions of security systems nationwide. The sunset of 3G cellular networks has begun, and you may need to take action to ensure your home or business security system will be able to communicate with our 24-7 monitoring station in the future.
As many as 10 million home and business security systems in the United States now use 3G communicators to transmit signals to a monitoring station. The transportation industry is also affected significantly, with millions of tractor trailer trucks and delivery vehicles using 3G communicators for their wireless telematics systems.
“Anyone using a 3G communicator today will have to update their technology to make sure their systems can still send signals,” Moretti said. “We are staffing up now to help our customers make the transition.”
The end of 3G is occurring because the national wireless carriers, including Verizon and ATT are deploying new technologies to accommodate growing demands for streaming content, and for the exponential growth of networked wireless devices, often called the Internet of Things. To make room for the new network technology, both with frequency bandwidth and equipment on their towers, the wireless carriers will shut down their existing 3G networks.
The exact timing of the 3G sunset is an evolving matter, as the change will occur tower-by-tower in specific areas of the country, not all at once. Verizon and ATT are expected to keep most of their 3G networks operating until at least 2021. However, some parts of the country, including areas here in New England, are already losing 3G coverage.
“What we saw during the 2G sunset is the timing can be unpredictable,” Moretti said. “We want to make sure our customers’ security systems can always communicate with our central station so we can react to emergencies. That’s why we are launching our 3G update program now.”
American Alarm will be reaching out to affected customers by mail with more details.
NEXT STEPS:
Social Media Posting on Your Holiday Activities? Think Again
/by American Alarm Blogging TeamSure, it’s the season to share gifts, time and presents — as well as information about all our holiday activities. However, we must all be wary of what we share with the public on Facebook, Twitter, and other social media platforms.
‘Tis the season to beware of multiple scams, from phony gift cards to fake charities seeking donations, as this Walpole, Massachusetts, Patch article explains. There are also thieves looking for empty houses to rob.
Given all the risks surrounding us, we should do our part not to expose potentially high-value information to total (and potentially felonious) strangers. This includes any social media posts that tell the world our homes are empty and unprotected while we are away visiting family
Loose Lips on Travel = Big Risks
Traveling is obviously a major risk. It leaves your house and property vulnerable for hours, days or even weeks as you visit friends and relatives. As this blog has noted previously, telling the world on Facebook you’ll be away from your home for any length of time is highly risky.
Would-be thieves can seek out such residences on Facebook and identify temporarily unoccupied houses to rob during the holidays. In fact, the town of North Andover, Massachusetts, considers social posting on any travel information a “holiday hazard” and urges citizens to say absolutely nothing about their whereabouts.
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‘Tis the Season for Holiday Home Safety
/by American Alarm Blogging TeamThe holidays pose unique home and business safety risks. With so much travel, gift procurement and giving, thieves have an excellent opportunity to strike our homes and small businesses.
A recent Boston 25 article states the challenge like this: “While the holidays are a great time to sit back, relax and enjoy time with family and friends, it is also prime time for criminals to act. Whether it’s an online scam or breaking into your home, when December rolls around the rule of thumb is to sleep with one eye open.”
New England Grinches and Trolls
Just this month, three thieves robbed the Christmas decorations from a Norwell, Massachusetts, garden center. According to 7 News, the act was caught on video. The stolen objects are valued at $150. “We don’t know why they would do it to us,” says the store’s co-owner. “We’re honest people here, we work hard and we just want everybody to be happy.”
Naturally, the risk to our homes and businesses exists year-round, as the Boston 25 piece explains. One of Boston’s Back Bay residents, who operates a fitness studio on the first floor of his apartment house, installed a camera at his building’s entrance.
The results of his surveillance were shocking, amounting to “a revolving door of criminal activity.” He also says he lost count of “recent run-ins with trespassers and thieves in his front vestibule.” The holidays can exacerbate these dangers.
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Holiday Safety Includes Protecting Gifts
/by American Alarm Blogging Team‘Tis the season for giving. For a small group of criminals, it’s also the time of taking — especially unattended packages left on front steps by Amazon and other delivery drivers. With the proliferation of online retail shopping, more and more gifts wind up on the front porch awaiting their recipients.
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Keep Your Home Safe from Carbon Monoxide
/by American Alarm Blogging TeamWinter is here, and we’ve already weathered our first big snowstorm of the season. Now, as temperatures keep dropping and the weather becomes more inclement, we New Englanders will be spending more and more time indoors.
This also means we need to be doubly on the alert about carbon monoxide — the “silent killer.” As this blog has noted previously, carbon monoxide (CO) is a colorless and odorless gas. It leaks from common heating and lighting sources, like faulty furnaces, portable generators, stoves, lanterns and gas ranges.
Enjoy Small Business Saturday Securely and Successfully
/by American Alarm Blogging TeamSince its launch in 2010, Small Business Saturday has given smaller retailers and other local firms a chance to compete against the major online powerhouses, such as Amazon. As one of these smaller companies, you want to make the day as successful as possible.
That means using every tool and platform available. Ensure all your goods and cyber assets are secure, and your personnel both honest and competent. This way, you’ll increase your chance to end the day in the black and not the red.
Small Business: Big Results
The event has had a real-world impact throughout New England and the rest of the United States. In 2018, it drove nearly $18 billion in sales, according to the National Federation of Small Business (NFSB).
That’s not too surprising when you realize that there are:
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Keep Thanksgiving Safe: Follow These Tips
/by American Alarm Blogging TeamWith Halloween behind us, the holiday season has officially begun. It’s now time to think about home and travel safety in the midst of this season’s hustle and bustle.
Getting together with family and friends can be hectic, and the potential for accidents skyrockets with children running around, large dinners prepared and the fireplace roaring. As this blog has previously noted, Thanksgiving Day is the most common day for kitchen fires. Cooking accidents are the leading cause (77 percent) of Thanksgiving house fires in the United States.
That’s not even to mention the risks of traveling. Between heavy traffic, weather and other factors, Thanksgiving travel demands special precautions, as this safety checklist from a law office notes. Unfortunately, alcohol-related accidents caused 800 deaths between 2012 and 2016 during Thanksgiving alone.
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Defending Against Cyberbullying
/by American Alarm Blogging TeamIn 21st century New England, protecting our loved ones’ lives and wellbeing must factor in new digital threats. Complete strangers can reach into our homes electronically, defeating any physical safety system we’ve installed.
And with the proliferation of smartphones, tablets and social media platforms, the risk of cyberbullying – simply defined as inflicting intentional electronically enabled harm – only grows, as a guide on the subject illustrates.
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