American Alarm & Communications, Inc.

Gas Alert in New Hampshire

Report FA 04302013-0231

April 30, 2013 2:31 a.m. Southern New Hampshire

An alarm was received from a large environmentally-controlled commercial facility and firefighters dispatched to the scene. Upon arrival, first responders and company personnel determined there was a low level of a key gas used in the control system. No damage or injuries reported. System restoration was initiated.

Burst Water Pipe in Somerville

Report FA 04262013-1320

April 26, 2013 1:20 p.m. Somerville, Mass.

Our Central Station received a fire alarm from the basement of a multi-unit condominium building. Firefighters were dispatched to the scene and the property management company alerted. Upon arrival, firefighters found a water pipe had ruptured in the basement and the flow had activated the alarm. Repairs were initiated before significant damage was done.

Burglars on Video Scared Away

Report BA 04252013-0149

April 25, 2013 1:49 a.m. Woburn, Mass.

An interior motion alarm was received from a performing arts center and police were dispatched to the scene. Upon arrival, police found all doors to be secured and no one on site. Later examination of the center’s video surveillance system found two suspects had entered through a window, and then fled quickly through that same window after the alarm siren sounded. No damage or theft was reported.

Medical Emergency in Boston

Report MA 04172013-2315

April 17, 2013 11:15 p.m. Boston, Mass.

A medical alarm was received from a senior citizen’s housing complex in Boston and emergency medical responders dispatched to the apartment. Upon arrival, they found a person in distress and transported the individual to a local hospital.

Bank Robber Caught in Boston

Report PA 04012013-1416

April 1, 2013 2:16 p.m.  Boston, Mass.

Three panic alarms were received, nearly simultaneously, from a bank in the Jamaica Plain section of Boston and our Central Station team called police. Coincidently, several Boston Police officers were already nearby when the call came over their radio system. Police saw a suspect fleeing and were able to make the arrest with minutes. Read more about it on the Patch: http://jamaicaplain.patch.com/articles/mt-washington-bank-robbed-robber-caught

Attempted Break in Gloucester

Report BA 032713-0612

March 27, 2013 6:12 a.m. Gloucester, Mass.

A motion alarm was received from a commercial building in downtown Gloucester early in the morning. Police were dispatched to the scene and upon arrival reported the front window of the business had been smashed, but no suspects were seen. The business owner reported that nothing was missing from the premises.

Carbon Monoxide in Winchester

Report CO 0327134-1010

March 27, 2013 10:10 a.m.  Winchester, Mass.

A carbon monoxide alarm was received from a single-family home and firefighters dispatched to the scene. Upon arrival, they found an automobile running in a closed garage. No injuries were reported. The garage was ventilated.

Dumpster Fire in Cambridge

Report FA 032013-1105

March 20, 2013 11:05 a.m. Cambridge, Mass.

A fire alarm from a Cambridge office building was received and firefighters immediately dispatched to the scene. Upon arrival they found a fire in a dumpster next to the building. The smoke from the external fire was detected by internal building sensors. The fire was contained to the dumpster and extinguished.

Attempted Break at Danvers Factory

Report BA 031513-0008

March 15, 2013 12:08 a.m. Danvers, Mass.

A motion detector alarm from a precision manufacturing company was received just after midnight and police dispatched to the scene. Upon arrival police reported a false alarm, but further investigation found pry marks and a broken latch on one of the doors. The alarm apparently scared off the would-be burglars.

Water Leak in Cambridge Building

Report WA 030513-0254

March 5, 2013 2:54 a.m. Cambridge, Mass.

Overnight a flood watch alarm was received from the basement of a Cambridge office building. Our Central Station alerted building management who responded to the scene. Upon arrival it was determined a pipe was leaking. Repairs were initiated before major damage was done to the building.

Medical Emergency in Arlington

Report MA 030213-0049

March 2, 2013 12:49 a.m. Arlington, Mass.

A medical alarm was received from a single family home in Arlington and emergency responders dispatched to the scene. Upon arrival they reported a female in severe distress. The female was transported to a Boston hospital.

Gas Leak in Worcester

Report FA 021813-0017

February 18, 2013 12:17 a.m. Worcester, MA

A fire alarm was received from an apartment building in Worcester and firefighters dispatched to the scene. Upon arrival the firefighters and the building manager found no smoke, but detected the odor of natural gas. Further investigation found a tenant in one of the apartments had left their gas stove on, unattended. The gas was shut off and the building ventilated without injury or damage.

House Break Foiled in Providence

Report BA 021313-1607

February 13, 2013 4:07 p.m.  Providence, RI

A door alarm was received from a home in Providence, and when the homeowner could not be reached police were dispatched to the scene. Broken glass was found, but no apparent entry was gained and nothing was reported missing. The alarm siren appeared to have scared off the would-be burglar.

Smoking School Roof in Lexington

Report FA 021313-0646

February 13, 2013 6:46 a.m.  Lexington, MA

Before the school day began a fire alarm from an elementary school was received and firefighters dispatched to the scene. Upon arrival firefighters found a roof-top heating unit was malfunctioning and smoking. The unit was shut down and repairs initiated. No other damage was reported.

Smoking Furnace in Lynnfield

Report FA 021313-0627

February 13, 2013  6:27 a.m. Lynnfield, MA

A fire alarm from a basement sensor was received and our central station team called the home to check on the occupants. The homeowner reported smelling smoke from the basement so firefighters were dispatched to the scene. Upon arrival they found the home’s oil burner was smoking.  They turned off the furnace before any fire damage occurred. Repairs were initiated.

Elevator Entrapment in Cambridge

Report EA 021213-1213

February 12, 2013 12:13 p.m. Cambridge, MA

Just after noon an elevator alarm was received. One occupant reported being stuck in an elevator of a residential building in Cambridge. Our central station team contacted the building manager who responded, freed the individual, and effected repairs.

Robbery Foiled in Fall River

Report BA 020913-2321

February 9, 2013 11:21p.m. Fall River, MA

A burglary motion alarm was received after hours from a liquor store in Fall River. Our central station team reached the store manager by phone who indicated no one should be on site, so police were dispatched. Upon arrival police found a front window had been broken, but no entry gained. They reported the would-be thief was scared off by the alarm siren.

Medical Emergency in Boston

Report MA 020913-1228

February 9, 2013 12:28 p.m. Boston, MA

A medical emergency alarm was received from an elderly housing complex in Boston and first responders dispatched to the scene. Upon arrival they reported an individual in need of medical attention was transported to a local hospital.

Trespassers Caught on Video

Report VA 020613-1546

February 6, 2013 3:46 p.m.  Norfolk, MA

A motion sensor activated video system captured a clip of two people trying to enter a vacant medical complex. The video alarm, and associated clip, was transmitted to our central station where operators confirmed the event and dispatched police.  Upon arrival police arrested two people for trespassing.

Armed Robbery in Worcester

Report PA 020613-0333

February 6, 2013 3:33 a.m.  Worcester, MA

In the early morning hours a man wielding a meat cleaver approached the clerk at an all-night gas station in Worcester demanding money. The clerk activated the silent panic alarm and our central station team dispatched police to the scene. Upon arrival police traced the suspect’s footsteps through the snow, following the trail to the rear of the building and an adjoining street. The investigation is ongoing.

Bank Robbery in Southbridge

Report PA 020213-1028

February 2, 2013 10:28 a.m. Southbridge, MA

A panic alarm from a bank employee was received at our central station and police dispatched to the scene. Upon arrival police confirmed the robbery and retrieved a photo of the suspect from the bank’s video surveillance system. After that photo was shared with the local press, the suspect turned himself in at Southbridge Police headquarters.

Burst Pipes in Windham

Report FA 012813-0030

January 28, 2013 12:30 a.m. Windham, N.H.

A fire alarm was received from a retail plaza in Windham, N.H. and firefighters dispatched to the scene. Upon arrival they found several water pipes had broken and were beginning to flood the property. Water was shut off and repairs initiated.

Burglar Scared Off in Warwick

Report BA 012513-1603

January 25, 2013 4:03 p.m. Warwick, R.I.

Our Central Station received a door alarm from a single-family home. A call to the home yielded only voice mail so police were dispatched to the scene. Upon arrival, police found a broken window and a door ajar, but no evidence of further entry to the home. The homeowner responded to the scene and confirmed nothing appeared to be missing or out of place. Police indicated the sound of the alarm siren scared off the would-be intruder.

Burst Pipe in Norwell

Report FA 012513-0848

January 25, 2013 8:48 a.m. Norwell, Mass.

A fire alarm was received from a medical office building in this community south of Boston. Firefighters responded to the scene and discovered a water pipe had burst and was beginning to flood the building. Water and power were cut to the structure and repairs initiated.

Out of Control Elevator in Natick

Report EA 012413-1344

January 24, 2013 1:44 p.m. Natick, Mass.

Central Station received an alarm from an elevator at an establishment in Natick. Using the intercom, a woman indicated the elevator would not stop or open its doors, but kept going up and down between floors. Building maintenance was dispatched to the scene. They brought the elevator under control and released the woman.

Carbon Monoxide Scare in Winchester

Report CO 011713-0410

January 17, 2013 4:10 a.m. Winchester, Mass.

A carbon monoxide alarm was received early in the morning from a single-family home and firefighters immediately dispatched to the scene. Our Central Station then called the home to advise the occupants of the threat and urge them to leave the building. When firefighters arrived they confirmed high levels of the potentially deadly gas. A malfunctioning furnace was the suspected source. No injuries were reported.

Carbon Monoxide Scare in Wellesley

Report CO 011613-1154

January 16, 2013 11:54 a.m. Wellesley, Mass.

Just before noon we received a carbon monoxide alert from a home in Wellesley. Firefighters were immediately dispatched to the scene and then the home was called to alert the occupants, who were asked to leave the building and wait for help. Upon arrival police found a two-year-old child and babysitter outside, and confirmed high levels of the potentially deadly gas in the home. The occupants were transported to a local hospital for examination and later released. A malfunctioning furnace was the suspected source of the gas.

Bank Robbers Caught

Report PA 010813-1535

January 8, 2013 3:35 p.m.  Arlington, Mass.

Several panic/hold-up alarms from a bank branch in Arlington were received and police dispatched to the scene. Following up on information gathered during the investigation, police and federal officials arrested two suspects in the case. Read more about the case at the Arlington Patch.

Unruly Hotel Guest in Warwick

Report PA 010613-2059

January 6, 2013 8:59 p.m. Warwick, R.I.

A panic alarm was received from a hotel front desk and police dispatched to the scene. Upon investigation police reported a large male was verbally abusive and combative, threatening to jump over the counter regarding a dispute. The male was removed from the premises.

Unruly Person at RMV

Report PA 010413-1625

January 4, 2013 4:25 p.m. Wilmington, Mass.

A panic alarm was received from a Registry of Motor Vehicles branch office and police dispatched to the scene. A person at the RMV had become unruly and combative while arguing with a hearings officer. The person was removed from the area.