Graffiti vandals caught on video

A life-sciences manufacturing and testing company recently installed a digital video surveillance system at their Haverhill, Mass. plant to deal with an ongoing traffic problem. It turned out, however, that within days of installation the video system worked in an unexpected way.


American Alarm Acquires Two Rhode Island Security Firms

Arlington, Mass. and Warwick, R.I. — American Alarm & Communications today announced it has completed the acquisition of Electronic Alarm Systems (EAS) and Phoenix Fire Alarm & Communications, firms that provide life-safety and security services to homes and businesses across Rhode Island.

American Alarm Donates
Medical Emergency Systems
for Veterans



Arlington, Mass. — Massachusetts Lieutenant Governor Timothy Murray joined American Alarm leaders today to announce the company's new program to help veterans and their families.

Our Security Team's
on Your Side

Whether you need a home security system or a complex business security system solution with life-safety, access control and integrated IP video systems, you've found the right partner in American Alarm.  For over 40 years, American Alarm has been providing peace of mind to our customers with our burglar alarm systems, fire alarm systems and remote video monitoring.  Our electronic security systems are affordable and effective. Read more about how American Alarm's Home Security and Business Security Systems can help to protect your home and businesses.

American Alarm Team

Massachusetts Selects
American Alarm

American Alarm has won a new three-year designation as a FAC64 preferred provider of security systems and alarm monitoring for public agencies in Massachusetts. Click here for more information on the FAC64 state contract and our Massachusetts Security System Services.

 
People and Property Saved

Ambulance Needed in Bedford: Report MA: 022912-0723

February 29, 2012 7:23 a.m. Bedford, MA

An early morning medical alert was received from a residence in Bedford. Our central station operator called the home and spoke with the occupant who asked for medical help. An ambulance was dispatched and the resident transported to a nearby hospital. A relative of the occupant, listed on the security call list, who was already en-route to the home was contacted and redirected to the hospital.

Carbon Monoxide Threat in Brookline: Report CO: 022412-0538

February 24, 2012 5:38 a.m. Brookline, MA

Early in the morning a carbon monoxide alarm was received from a single-family home in Brookline. Firefighters were immediately dispatched, and the homeowners called and advised of the situation. Upon arrival, firefighters confirmed that high levels of the potentially deadly gas had built up in the home while the residents were asleep. The home was ventilated and workers called in to assess the cause and make repairs. No injuries reported.

Trapped in Boston Elevator: Report EA 022212-1519

February 22, 2012 3:19 p.m. Boston, MA

An elevator entrapment alarm was received from a Boston office building. Firefighters were dispatched to the scene and building management notified. The passengers trapped in the elevator were rescued without injury and repairs made.

Resident down in Arlington: Report PA 021912-1714

February 19, 2012 5:14 p.m. Arlington, MA

A panic alarm was received from a single-family home in Arlington and first-responders dispatched to the scene. Police were first to arrive and found the homeowner on the floor in distress. A rescue squad soon arrived and the homeowner was transported to a local hospital for treatment. At last check, the resident was recovering.

What Our Clients Are Saying

I just wanted to tell you that it was a pleasure working with your company... I will be sure to let my friends and neighbors know what a good job you do. — Sincerely, Grace G.

Grace  G

Bill, American Alarm's first-class installation expert, provided outstanding service, from start to finish at our condominium building in Cambridge, MA. Bill's outstanding work ethic coupled with his determination to complete each phase of the project with impeccable standards speaks highly of your company. We are very satisfied with American Alarm's service and thank Bill for his superb efforts at a job well done. — Sincerely, David M.

David  M 

Rarely do most of us toss the phrase "exceptional service" around in describing a service engagement – but, I would like you to know that an exception exists time after time when AA sends Dominic to help at a Longyear facility. His knowledge and abilities coupled with his unbridled courtesy and professionalism when working with us is exceptional!!! Thought you might like to know. — Al, Longyear Museum

Al  LM

I wanted to say how grateful I am that Central Bank has American Alarm as our security specialist. After our recent robbery in the Chestnut Hill office, both Central Station and the Service Tech were outstanding in their response to all of my questions and need for additional help in obtaining the necessary video disk for the Police and FBI. — Peggy D.

Peggy  D

I wanted to take a moment to express how grateful I am that American Alarm was able to get me out of a difficult situation related to our construction project here at home. I wanted to make sure to communicate what a great job your team did. Their flexibility, experience and knowledge and were greatly appreciated especially in this difficult situation. It is this type of service that differentiates a company like American Alarm and why we remain loyal customers. — Sincerely, John M.

John  M

Thank you for your phone call last week. I was in New York visiting my sister. I appreciate all you have done for my fire alarm system in Dedham... new panel and annunciator. — Best Wishes, Julie H.

Julie  H

“Dan worked hard and fast, knew his work and cleaned up well. Didn’t even know he was there! He was pleasant and had a great personality. He was wonderful!” - Mr. P. Bedford, MA

Mr  P

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All services provided by American Alarm & Communications, Inc. are subject to the terms and conditions and limitations of our installation and monitoring contract(s).