“Seconds count when protecting lives and property, so we do our best to electronically protect our customers.”
Wells Sampson, President
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Arlington, Mass. — Massachusetts Lieutenant Governor Timothy Murray joined American Alarm leaders today to announce the company's new program to help veterans and their families.
Whether you need a home security system or a complex business security system solution with life-safety, access control and integrated IP video systems, you've found the right partner in American Alarm. For over 40 years, American Alarm has been providing peace of mind to our customers with our burglar alarm systems, fire alarm systems and remote video monitoring. Our electronic security systems are affordable and effective. Read more about how American Alarm's Home Security and Business Security Systems can help to protect your home and businesses.

American Alarm has won a new three-year designation as a FAC64 preferred provider of security systems and alarm monitoring for public agencies in Massachusetts. Click here for more information on the FAC64 state contract and our Massachusetts Security System Services.
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“I just wanted to tell you that it was a pleasure working with your company... I will be sure to let my friends and neighbors know what a good job you do. — Sincerely, Grace G.”
Grace G
“Bill, American Alarm's first-class installation expert, provided outstanding service, from start to finish at our condominium building in Cambridge, MA. Bill's outstanding work ethic coupled with his determination to complete each phase of the project with impeccable standards speaks highly of your company. We are very satisfied with American Alarm's service and thank Bill for his superb efforts at a job well done. — Sincerely, David M.”
David M
“Rarely do most of us toss the phrase "exceptional service" around in describing a service engagement – but, I would like you to know that an exception exists time after time when AA sends Dominic to help at a Longyear facility. His knowledge and abilities coupled with his unbridled courtesy and professionalism when working with us is exceptional!!! Thought you might like to know. — Al, Longyear Museum”
Al LM
“I wanted to say how grateful I am that Central Bank has American Alarm as our security specialist. After our recent robbery in the Chestnut Hill office, both Central Station and the Service Tech were outstanding in their response to all of my questions and need for additional help in obtaining the necessary video disk for the Police and FBI. — Peggy D. ”
Peggy D
“I wanted to take a moment to express how grateful I am that American Alarm was able to get me out of a difficult situation related to our construction project here at home. I wanted to make sure to communicate what a great job your team did. Their flexibility, experience and knowledge and were greatly appreciated especially in this difficult situation. It is this type of service that differentiates a company like American Alarm and why we remain loyal customers. — Sincerely, John M.”
John M
“Thank you for your phone call last week. I was in New York visiting my sister. I appreciate all you have done for my fire alarm system in Dedham... new panel and annunciator. — Best Wishes, Julie H.”
Julie H
““Dan worked hard and fast, knew his work and cleaned up well. Didn’t even know he was there! He was pleasant and had a great personality. He was wonderful!” - Mr. P. Bedford, MA”
Mr P
““Thank you for your prompt service in resolving our camera issue. Your service people went above and beyond. A special thanks to the 2 technicians and Dale. Sorry I don 't remember their names.” - P.C. LaBombard”
P.C. LaBombard
“"Once again American Alarm was invaluable with their outstanding assistances involving a violent crime investigation. Eric V. was an incredible asset to both LGH and LPD. The American Alarm Service Department’s willingness to get him to us in short notice was greatly appreciated." - B.P. Donovan”
B.P. Donovan
“"Good afternoon. Doug, your tech., was here today and did a great job. It was a pleasure working with him." -Paul T.”
Paul T
“"Thank you and your technicians for promptly and so courteously ironing out the last details on our alarm installation. Looking forward to smooth sailing from here on in. The new alarm system is even a bit easier to arm and disarm than the old one, so that's a plus." -Mary”
Mary .
“"I want to recognize the service technician named Marty who completed a couple of repairs at the House recently. Marty was courteous, proficient and informative. I greatly appreciate his hard work and sensitivity to our mission and the families we serve." -Michelle L.”
L. Michelle
“Rosa was phenomenal. She makes her customers feel at ease. She asked all the right questions and she stayed on the phone until we felt there wasn’t a robber in the house. I’m very, very happy. She was very, very good. This is what I love about you guys. I was with another company for 4- 5 years and I will never ever go back. You could raise your rates, anything and I still wouldn’t go back. - Matt H. ”
Matt H.
“Please be advised that I am very satisfied with American Alarm’s customer service as a new customer. John H., your technician who installed the system was professional, focused and neat! - Lucile F. ”
Lucile F.