November 16, 2021

Statement from Wells Sampson, President of American Alarm and Communications

Dear customers,

After nearly two years of the pandemic, we are settled into the new realities of our routines. Through it all, we have stayed open and serving customers 24-7, as a designated essential business providing security and life-safety services.

We are vigilant with COVID-19 safety protocols for our team. We strictly honor customer safety requirements when our field staff is working in their homes and businesses.

Our technicians, electricians and sales team are in the field every day, working with customers to design, install and service security and life-safety systems at vital facilities like hospitals and public safety buildings, as well as many homes and businesses across New England.

Around the clock, our alarm monitoring team is responding to fire alarms, burglar alarms, elevator entrapments, panic alarms, water (flood) alarms and medical emergencies. The administrative team is on the job in all branches keeping operations running efficiently.

This is the mission we choose, and it’s been our mission since 1971.

While our focus this past year has been on protecting our team members and serving customers, we also marked a significant milestone in the life of our company—50 years in business. If you have a moment, please enjoy this brief video we produced to celebrate our birthday.

As we look to our next 50 years, we promise to stay the course, and always strive to protect our customers with the best available technologies and services.

If you have any questions about our safety protocols or your security system, fire alarm system, or your account, please call us today so we can help.

Thank you, and please stay safe,

Wells Sampson
American Alarm and Communications