American Alarm & Communications, Inc.

Help on the way, when needed

If there is an intrusion or fire at your property, American Alarm's team of experienced operators will respond to the alarm within 20 seconds, on average, evaluate the situation and dispatch police or firefighters as needed.

Emergency Dispatch When You Need It

Getting emergency help to your home or business when needed is a core function of your security system. That means emergency responders have to be dispatched quickly, but only when needed. Repeated false alarms that lead to nuisance emergency dispatches are problematic— they drain public safety resources and they erode the confidence police and fire officials have in a security company.

Eliminating False Alarms Improves Police and Fire Dispatch Response

That’s why at American Alarm, we focus not only on rapid alarm response, but also on technical and service excellence for our home and business customers. When a quality alarm system is properly installed and proactively maintained, it reduces the chance of system-based false alarms to nearly zero. Because of American Alarm’s system reliability, we've virtually eliminated false alarms so police and fire departments across New England have confidence in our company. They know that when we call for help on behalf of a customer it’s a real emergency, so they respond right away.