American Alarm & Communications, Inc.

Pro-active Service Means Real Security

American Alarm lives by its Seconds Count policy because we know that in an emergency seconds can literally mean the difference between life and death, between a minor incident and a major loss. Because seconds count, a home security or business security system has to be ready, always, to function as designed. That’s why we take a pro-active approach to service, with periodic wellness inspections for homes and businesses to make sure their security systems are working well.

Too many security companies take a passive approach to service—they don’t inspect a system until the customer calls with a problem. We think that’s the wrong approach. Security systems need regular maintenance to stay in top shape. Simple things like cleaning smoke detectors or replacing batteries on a regular basis are fundamental.

That’s why American Alarm offers a lifetime warrantee and free annual wellness inspection program for monitored residential customers, and a range of service plans with preventive inspections for commercial customers, so we can identify and fix any maintenance issues before they lead to system trouble.

Being pro-active with service and inspections is the best way we know to maintain customer electronic security to help prevent false alarms, and ensure the peace of mind that comes from knowing your home or business is protected.