Category Archives: Commercial / Business Security

NRF’s VP of Loss Prevention, Robert Moraca, Speaks On Latest Trends & NRFProtect

Loss prevention is a complex and costly issue for the retail industry. In this podcast, American Alarm speaks with Robert Moraca, vice president for loss prevention at the National Retail Federation. Robert discusses tools and techniques proven to reduce retail loss, as well as this week’s NRF convention in Philadelphia, where the latest information and expertise in loss prevention will be made available to all attendees. Tweet this or subscribe for to be emailed upcoming Loss Prevention Podcast episodes.

Inspect Your Business Fire Alarm System Regularly

bus alarm testAs a building owner/business owner, it’s critical that you take all the necessary – and mandated – steps to protect the lives of your employees and your customers. Commercial fire alarm systems are critical to helping you protect your business from fire and smoke.

When operating properly, these commercial fire alarm systems can prevent loss of life and property by alerting the people in your building and your alarm company of a fire emergency.

However, you can’t count on fire alarms to offer the protection your business needs if they’re not inspected on a regular basis.

The best way to determine if your business fire alarm system is up to code or if it needs maintenance is to have it inspected by trained professionals on a regular basis – an extensive inspection and testing should be done annually.

Top Loss Prevention Conferences for 2016

iStock_000060897742_MediumIf you own a business, you understand the frustration of missing product. It is disheartening to put so much time and energy into your company only to find items unaccounted for when you take inventory.

Learning from the experts is a great way to improve your company’s loss prevention strategy. We have put together a list of some of the most attended and best reviewed retail loss prevention conferences around the country.

New England Loss Prevention Expo

This conference, sponsored by the Retailers Association of Massachusetts, is taking place on Thursday, September 15 from 8:00 a.m. – 5:00 p.m. in the DCU Center, 50 Foster St., Worcester, Mass.

How To Appropriately Handle Employee Theft

employee theftEmployee theft can take different forms. Workers can steal merchandise, money, supplies and equipment and even pad their expense accounts. Regardless of the manner of employee theft, it still hurts your business and puts you in a tough management situation.

As a business owner, you do everything you can to hire employees who are trustworthy. If you suspect that a worker is stealing from you, it’s critical that you handle the case carefully.

Here are some tips to help you deal with employee theft:

Shoplifting Rises During April School Vacation

iStock_000084928009_SmallAs that old saying goes, April showers bring May flowers. April also brings kids a week off from reading, writing and arithmetic.

In New England (with the exception of Connecticut and New Hampshire) spring vacation week is typically the third week in April. Without the structure of school, teens will be looking for fun things to do to occupy their time.

Unfortunately, some kids may turn to other types of not-so-fun activities. In the United States, shoplifting and arrest rates increase when students are off from school including during April school vacation.

When they don’t have regular routines, teens typically hang out at the local mall. No merchant is immune as shoplifting juveniles will steal from all kinds of stores, including big box stores, department stores, supermarkets, drug stores, and even convenience stores.

Teenagers may steal items from merchants for the thrill of it, or to impress their friends. Some of the most common items teens will steal include clothing, books, music, jewelry and anything they can fit into their pockets or purses.

Tips to Help Your Business Weather a New England Storm

New England Business Security During BlizzardSpring in New England comes with beautiful blooms, green grass — and the occasional late-season snow storm. This week’s nor’easter is a good example.

Here are some key tips to help make sure you successfully weather a storm.

  1. Take steps to protect key equipment and records. Ensure you have plenty of plastic sheeting and tape to cover cabinets and safes. Additionally, keep plastic bags on hand that can be sealed to protect your electronics, vital information, legal documents, etc. from water damage.
  2. Back up critical information. Data storage companies offer off-site backups of computer data that can be updated regularly. Keep hard copies of important documents off-site in a secure location in case your business is completely flooded.
  3. Turn off all non-critical devices such as workstations, server monitors and other electrical equipment.
  4. Ensure you have a plan in place to let your customers and suppliers know what’s going on, and keep them updated as the storm progresses. Prepare a list of contractors you can call for any needed building or equipment repair.
  5. Draft an emergency response plan, then train employees on their specific roles. Be sure employees know the right person to notify if any problems arise and have multiple points of contact in case one or more staff members are trapped by the storm.
  6. Set up an interior space for your employees and customers away from windows or glass doors that could break.
  7. Test your security alarm as well as your fire alarm system. Be sure your business security system provider offers redundant communications and a back-up battery system to ensure help is never far away.
  8. Take an inventory of your business property and equipment and write down the serial numbers, prices paid along with when and where you bought each item. Insurance companies requires this information to process your claim in the event of a disaster.
  9. Put together an emergency storm kit that includes the following supplies: Flashlights, a portable, battery-operated radio, extra batteries, first-aid kit, emergency food and water, manual can opener, essential medication, cash and credit cards.
  10. Ensure items that are outside don’t blow away and/or cause damage by:
    • Removing all loose debris
    • Tieing down or moving all nonessential equipment to a safe indoor location
    • Storing flammable liquid drums securely, or moving them to a sheltered area that’s not inside your main building
    • Properly bracing all outdoor signs

While you can’t stop New England’s weather from wreaking havoc with spring storms, following these tips can help prepare you to safely endure the deluge.


Loss Prevention Tech Trends for 2016

Loss Prevention Tech Trends for 2016When it came to loss prevention back in the day, retailers hired security guards, off-duty police officers, or other such folks to catch criminals trying to rip off their stores. The effectiveness of a retailer’s business security was mainly judged in terms of the number of arrests its security personnel made.

Times have changed, however. Now the name of the game is “loss prevention,” minimizing retail loss rather than making a lot of arrests. To that end, retailers are turning to innovative technology to help them mitigate theft and fraud.

Here are the four trends in “asset protection technology” for 2016, according to the Retail Industry Leaders Association (RILA).

Fire Inspections: Is Your Commercial Building Up to Code?

No building is completely safe from a fire. In 2013, there were approximately 93,000 non-residential building fires in the US—accounting for 65 deaths, 1,425 injuries, and nearly $2.5 billion in losses, according to the U.S. Fire Administration’s National Fire Data Center.

Putting an efficient and effective fire prevention program plan in place, ensuring that your commercial fire alarm system is operating properly, and adhering to your state’s fire code and ordinances could prevent many of these fires. Before the fire inspectors in your town come out to inspect your building, you should be sure your property is up to code.

Here are 10 of the fire safety codes that must be adhered to in commercial buildings in Massachusetts: (Check the applicable laws in your state to identify the fire safety codes for commercial buildings.)

4 Holiday Retail Loss Prevention Tips

4 Holiday Retail Loss Prevention TipsThe holiday season is the busiest and most profitable time of the year for retailers. It’s also a busy and profitable time for criminals.

Shoppers are flooding the malls, big box stores, and smaller neighborhood shops looking for just the right gifts for family and friends. With all the extra foot traffic, businesses must be extra vigilant, paying particular attention to thwarting shoplifters, which may include employees.

Here are four holidays loss prevention tips to help you protect your bottom line:

4 Ways Employees Can Compromise Your Network Security

4 Ways Employees Can Compromise Your Network SecurityIf you ask CIOs and business owners what keeps them up at night one of the answers you’ll hear most often is securing their corporate networks and their sensitive data.

However, the risks don’t just come from bad guys outside an organization; rather some of the greatest threats to an enterprise’s data security often come from the very people entrusted with protecting it–its employees.

Of course, that doesn’t mean workers intentionally compromise their companies’ networks and data. What it may mean, though, is that they haven’t received the proper security training, or the security policies of the business aren’t being properly enforced.

Here are four ways employees can compromise your network security–and what you can do to prevent it: