Not too long ago, the only option you had for a home security system was one that was hard-wired to your telephone line. This means your alarm system would use the phone line to send out burglary, carbon monoxide and fire signals to your security company — but what do you do if something happens to your phone line?
A phone line can be easily disabled by heavy winds, flooding, winter storms or an earthquake — not to mention by a burglar cutting the outside line that goes into your home. A break-in could occur through the front door or a window and the alarm will sound, however neither your security company nor law enforcement will get the signal.
That’s why it’s critical for you to have backup alarm communications between you and your security company to protect your family as well as your property. Multiple communication channels will give you peace of mind that your security system will be up and running and able to send an alarm signal when you need help.